Office Hours

IMS is open and currently operating through Telephone and U.S. Mail only.

  • No In-Person Services until further notice
  • Requests can be handled by your local district records clerk
  • Requests can be dropped off at IMS office drop-box, Monday-Friday, 8am-5pm ONLY
  • Requests can be mailed into IMS.
  • Please note, we adhere to the NN Privacy Act, NNC 2 § 81-92.
  • IMS Processes many requests, therefore your patience and understanding is appreciated.

If you have any questions call us at (928) 871-7621 between the hours of 8am-12pm & 1pm-5pm, Monday-Friday. (Closed for lunch)

Fingerprinting Services

IMS-NPD has suspended Fingerprint Services to the public until further notice. We apologize for this inconvenience.

Fingerprinting can be conducted at the following 2 locations:

1.) Apache County Sheriff’s Office

  • Located in Saint Johns, Arizona
  • Tuesday & Thursdays ONLY. From 8:00 am – 4:00 pm (Arizona Time)
  • There is No Fee/Charge for fingerprinting services.

Apache County Sherriff’s Office

370 South Washington
St. Johns, AZ 85936
Phone: (928) 337-4321 or 1-800-352-1820
Fax: (928) 337-2709
Web Link:

2.) Office of Background Investigations (OBI)

  • Located on 2740 Morgan Blvd. in the Navajo Nation Training Center Building in Window Rock, AZ. (Next door to Navajo Nation Staff Development and Training Department. North of the Education Center.)

Office of Background Investigations

Mailing address: P.O. Box 4020 Window Rock, AZ 86515
Phone: (928) 810-8589
Fax: (928) 810-8599
Web Link:

COVID-19 News


Information Management Section is open to the public on a limited basis. See Criminal / Traffic History page for specific details.

Fingerprinting will no longer be offered.